Terms of Service
Effective Date: 29 July, 2025
Contact: manik@poozle.dev
1. Acceptance of Terms
By accessing or using Poozle Inc's cloud infrastructure services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Description of Services
Poozle Inc provides cloud infrastructure specifically designed for AI memory storage, retrieval, and management ("Memory Infrastructure"). Our Services include:
- Scalable memory storage for AI applications
- High-performance data retrieval systems
- Memory optimization and caching solutions
- API access for AI memory management
- Related cloud infrastructure services
3. Account Registration and Security
3.1 Account Creation
You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.
3.2 Security
You are responsible for maintaining the security of your account credentials and all activities under your account. Notify us immediately of any unauthorized access.
3.3 Eligibility
You must be at least 18 years old and have the legal capacity to enter into this agreement.
4. Acceptable Use Policy
4.1 Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms.
4.2 Prohibited Activities
You may not:
- Use the Services for illegal activities or to violate any laws
- Store, process, or transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' data
- Use the Services to infringe intellectual property rights
- Engage in activities that could harm minors
- Reverse engineer, decompile, or attempt to extract source code
- Resell or redistribute the Services without written permission
4.3 AI Ethics
When using our memory infrastructure for AI applications, you agree to use responsible AI practices and comply with applicable AI ethics guidelines.
5. Data and Privacy
5.1 Your Data
You retain ownership of all data you store using our Services (("Customer Data("). You grant us the right to store, process, and transmit Customer Data solely to provide the Services.
5.2 Data Protection
We implement industry-standard security measures to protect your data. However, no system is completely secure, and you acknowledge the inherent risks of cloud storage.
5.3 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference.
5.4 Data Location
Customer Data may be stored and processed in various geographic locations to optimize performance.
6. Service Availability and Performance
6.1 Uptime
We strive to maintain high service availability but do not guarantee uninterrupted access to the Services.
6.2 Maintenance
We may perform scheduled maintenance that temporarily affects service availability. We will provide reasonable notice when possible.
6.3 Performance
While we optimize for performance, actual results may vary based on usage patterns, data complexity, and network conditions.
7. Billing and Payment
7.1 Fees
You agree to pay all applicable fees as specified in your service plan. Fees are based on usage, storage, and selected service tiers.
7.2 Payment Terms
Payments are due according to your billing cycle. Overdue amounts may result in service suspension.
7.3 Fee Changes
We may modify fees with 30 days' written notice. Continued use after notice constitutes acceptance of new fees.
7.4 Taxes
You are responsible for all applicable taxes, except those based on our net income.
8. Intellectual Property
8.1 Our IP
Poozle Inc retains all rights to our technology, software, and platform. These Terms grant you only a limited license to use the Services.
8.2 Customer IP
You retain ownership of your intellectual property. We do not claim rights to your AI models, algorithms, or applications.
8.3 Feedback
Any feedback you provide about our Services may be used by us without restriction or compensation.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
9.1 Liability Cap
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.
9.2 Excluded Damages
WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA.
9.3 No Warranties
THE SERVICES ARE PROVIDED ("AS IS(" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
10. Indemnification
You agree to indemnify and hold harmless Poozle Inc from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.
11. Termination
11.1 By You
You may terminate your account at any time by following our account closure procedures.
11.2 By Us
We may suspend or terminate your access for violations of these Terms, non-payment, or other reasonable cause with appropriate notice.
11.3 Effect of Termination
Upon termination, your right to use the Services ceases. We will provide reasonable time to retrieve your data, after which it may be deleted.
12. Compliance and Export Controls
You agree to comply with all applicable laws, including export control laws and regulations. You represent that you are not located in a country subject to comprehensive sanctions.
13. Modifications to Terms
We may modify these Terms by posting updated versions on our website. Material changes will be communicated with 30 days' notice. Continued use constitutes acceptance of modified Terms.
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
14.2 Dispute Resolution
Any disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except for claims of intellectual property infringement.
15. General Provisions
15.1 Entire Agreement
These Terms constitute the entire agreement between you and Poozle Inc regarding the Services.
15.2 Severability
If any provision is found unenforceable, the remainder of these Terms remains in effect.
15.3 Assignment
You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
15.4 Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control.
16. Contact Information
For questions about these Terms or our Services, contact us at:
Email: manik@poozle.dev
Subject Line: Terms of Service Inquiry
These Terms of Service govern your use of Poozle Inc's Services. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.